Warranty

Discussion in 'General Discussion' started by Wayne, Nov 18, 2019.

  1. Wayne

    Wayne Well-Known Member

    Well, the time has soon come....my KTM 1290R Super Adventure warranty expires on Friday! I guess I just now cross my fingers and hope for the best!

    It is a bit crazy to think that with the advancement in technology on many of the bikes today that the manufactures can get away with only offering very limited warranty. The S version of my bike comes with a two year warranty. Because mine has the R attached, it is considered off road and only gets 1 year warranty.
    (I believe in Europe, the R gets a full two year warranty too).

    These bikes are more like cars, and I think they should have the same with a minimum of 3 year warranty.

    I think most all of BMW's have a 3 year warranty. But they have mandatory (dealer only) scheduled maintenance. Someone can correct me if I'm wrong. I did look at new BMW's back in 2011, but I remember the mandatory scheduled maintenance was pricey!

    And don't get me started on aftermarket extended warranty (I have plenty of stories from my time in the automotive industry).

    YMMV
     
  2. skibum69

    skibum69 Well-Known Member

    I wouldn't worry about it, nothing of warranty issues with either of my KTM's. Plenty of other minor things some my fault and some not but nothing too out of hand not including the full engine rebuild on the 640 from the failed main bearing.
     
  3. Trash

    Trash Active Member

    Here in The States the BMW Warranty is indeed three years or 36,000 miles.
    I like you agree that all street motorcycles should have the same coverage.
    BMW cannot insist on Dealer maintenance during the warranty period in the U.S. by law.
    As long as proper documentation of all services performed are kept, they can not deny a legitimate claim.
    I personally have not found their maintenance requirements to be unreasonable, nor have I found their costs to be dramatically different than any other Motorcycle brand.
    I feel much more confident that any “bugs” have been addressed at three years and 36,000 miles than I would after only a year of Ownership.

    By the way, the Triumph Trophy I purchased last October came with a two year unlimited mileage warranty. I think BMW’s three year warranty is more beneficial to most people, but in my particular case, and given the mileage I have been accumulating on the Trophy, I will possibly have close to 36,000 miles on the odometer by the time its warranty expires around this time next year. I have already been the beneficiary of a new rear shock assembly at a value of $1,500, although I attribute its likely failure to the fact that the bike sat on a showroom floor for three years before I rescued it.
     
  4. RossKean

    RossKean Active Member

    I have never made use of a motorcycle manufacturer's warranty. Just lucky, I guess, although rigorous maintenance (by me) and starting out with a reliable brand may have something to do with as well.
    I have never bought any sort of extended warranty for a bike, car or anything else. For the most part, I do the work myself anyway. Warranties offered by agencies other than the manufacturer are often not worth the cost of the paper they are printed on. (Buy from a reputable company and read the fine print.)

    Even a manufacturer's extended warranty is them betting that the motorcycle is going to be more reliable than you think it will be. I look at it as high priced insurance. If you NEED the bike (as a contractor might need a truck) and you cannot afford to cover a major repair, you buy the coverage but call it insurance rather than a warranty. Don't expect to come out ahead in the long run, in most cases.
     
  5. skibum69

    skibum69 Well-Known Member

    I've only owned one new bike and never had any issues
     
  6. Wayne

    Wayne Well-Known Member

    The issue is not the typical repairs or maintenance. Rather it’s the electrical stuff....in which likely no one can diy.

    TFT screen failure, or keyless ignition issues, software issues or software upgrades.
     
    Last edited: Nov 22, 2019
  7. RossKean

    RossKean Active Member

    I get it. You're absolutely right about some of the electronic stuff on newer bikes. A failure costs a bunch if not covered. Still high priced insurance but quite possibly worthwhile; especially for stuff that hasn't been around long enough to have a proven track record.
     
  8. Jim C-G

    Jim C-G Active Member

    I have never bought an extended warranty on anything. I don't think companies would offer it if they expected it was going to cost them instead of adding to their profit margin. If something is prone to go, I expect it to happen within the first year or so of use. The only new bike I have ever bought was my Honda ST1300. I did have the thermostat fail and replaced under warranty in my 2nd season. I rely on maintenance and luck.
     
    skibum69 likes this.
  9. Backdraft

    Backdraft Active Member

    My 2015 GS from the US ... Lost the fuel pump. Less then$100 for a new one. That's the only problem I had with the bike while under warranty. Or I should say lack of warranty as I didn't pay the$500 warranty transfer fee from US to Canada...

    Neighbor bought a new tenere in 2015 and aside from reg service head no warranty claims.

    I believe motorcycles are "better" built then autos... And most often don't require warrenty work... My 2cents....
     
  10. Bob

    Bob Active Member

    Was listening to a documentary recently that said all modern day vehicles are still "over serviced" post-warranty and that's how dealers continue to fleece everyone.
    Unfortunately anyone who can't do minimal service such as tires, plugs, fluids, flushes and filters on their bikes or other vehicles are paying thru the nose for sure.
    In my experience the 'modern' ('80's and up?) bikesI've owned haven't needed valve adjustments up to 80,000kms and counting and most were usually in spec or close enough that they didn't need adjustment when checked. Only exception was my WR450F and even they weren't all that bad.
    I guess warranty and reliability issues go hand in hand so there's some ratings below to consider. Unfortunately they don't mention the owners ages and riding styles...

    https://www.consumerreports.org/cro/news/2015/04/who-makes-the-most-reliable-motorcycle/index.htm

    Meanwhile, obliquely related to warranty and reliability, if/when you've crashed your bike you can probably relate to this...

    https://www.theglobeandmail.com/glo...why-i-quit-riding-motorcycles/article4405613/
     

Share This Page